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Website Maintenance Services Agreement

OVERVIEW

1. ACCEPTANCE OF TERMS

This Terms of Service (TOS) agreement is between you (Client) and Internet Marketing Elites, LLC (imelites.com or seowebdesigners.net), a Nevada limited liability company, and its legal successors and assigns. Internet Marketing Elites, LLC may do business under the names imelites.com, IM Elites, seowebdesigners.net and SEO Web Designers.

By accepting this Terms of Service (TOS) electronically or in writing, and/or by using SEOWebDesigners.net services, including but not limited to, web hosting, domain name registration, web design and development, search engine optimization, social media marketing, pay per click advertising, display advertising, banner ads, conversion optimization, and consulting, you (Client) agree to be bound by the following terms and conditions. You, the Client also agrees that electronic acceptance of this TOS shall have the same force and effect as Client agreeing to this TOS in hand written signature.

SEOWebDesigners.net provides its services to Client subject to the following TOS, which may be updated from time to time. SEO Web Designers will provide Client with a thirty (30) day notice prior to updating this website maintenance agreement, including but not limited to changes in service fees. Client can periodically review the most current version of the TOS at SEOWebDesigners.net/website-maintenance-agreement/. Failure to comply with the TOS may result in account or service termination or cancellation. By using SEOWebDesigners.net’s services, Client agrees to (and hereby signs) the most current version of the TOS.

Client’s acceptance of the TOS is binding upon all SEOWebDesigners.net services, including the purchase of additional services at a later date.


2. DEFINITIONS

Agreement means the Project Proposal, Terms and Conditions, Statement of Work and any other attached documents.

Services means all services and the work product to be provided to Client by Company as described and otherwise further defined in this agreement.

EVALUATION AND ACCEPTANCE

PRESENTATION
COMPANY agrees to perform the following:
a) Make daily or weekly database backups based on the CLIENTS preferences.
b) Each database backup will be in a restorable state, meaning, they can be used to restore the website whenever needed.
c) Database, WordPress and plugin updates on a weekly and/or Monthly basis – as needed to preserve the functioning of the core files.
d) 24/7 Malware scanning using software
e) All common security updates and tweaks as needed to block all access to database files and admin back-end.
f) Protection against brute force attacks and suspicious bots & IP’s
g) **IN BUSINESS ESSENTIALS PLAN: 4 additional hours of developer time for all website technical support and website restoration.

SERVICE LIMITATION
Monthly website maintenance does not provide developer time to CLIENT in case of errors and technical support except within the limits of each service plan as stated in PRESENTATIONS. Additional developer time outside the maintenance service plan will be charged separately.

SERVICE TERM
Monthly website maintenance services must be in effect for a minimum of three (3) month from the start of this agreement, after which CLIENT may cancel anytime with a fourteen (14) day prior notice to COMPANY.


TERMINATION:

Either party may terminate this agreement at any time after the initial 90 Days, or fourteen (14) days prior written notice if the other party breaches any of its material responsibilities or obligations under this Agreement and fails to cure that breach during that fourteen (14) day period.

DISPUTE RESOLUTION:
Parties agree to attempt to resolve any dispute by negotiation between the parties.

LEGAL FEES:
Client agrees to pay any and all legal fees that was a result of any claim, lawsuit or dispute that client pursues, including lawyer fees, travel expense as a result of any lawsuit and all non-legal expenses that were as a result of any lawsuit or claim, regardless of the winning party.

CONFIDENTIAL INFORMATION

Client’s “Confidential Information” includes information that Company should reasonably believe to be confidential. Company’s “Confidential Information” includes the source code of any Company Tools. All material considered confidential by either party shall be designated as confidential. Confidential Information shall not be disclosed to third parties and shall only be used as needed to perform this Agreement. Confidential Information shall not include any information that is already known by the recipient, becomes publicly known through no fault of the recipient, or is received from a third party without a restriction on disclosure

COMPENSATION

INVOICES:
All invoices are payable within seven (7) days of receipt.

FEES:

Client agrees to pay Company the following fees:
One time setup fee for updating and optimizing all your current website database files: $75

The following fees only applies to the plan that was check-marked when submitting this agreement:
PROFESSIONAL: $87/month
BUSINESS ESSENTIALS: $197/month


PAYMENT SCHEDULE:

Payment will be due every month from the start date of this Agreement.

ACCEPTED PAYMENTS:
Accepted methods of payments are Visa, Mastercard, Discover, Paypal and Amex. All payment types must be submitted through our secure website or secure invoice system. All payments except PayPal are processed securely through Bank Of America using Authorize.net as.

NON-ACCEPTED PAYMENTS:
WE DO NOT TAKE CREDIT INFO OVER THE PHONE OR EMAIL. WE DO NOT ACCEPT CHECKS, WIRE TRANSFERS OR MONEY ORDERS.

REFUND & CANCELLATION
Please read our REFUND & CANCELLATION POLICY.

INDEMNIFICATION AND LIABILITY

BY CLIENT:

By signing on to this agreement, CLIENT agrees that COMPANY IS NOT LIABLE of current and future website errors, hacking, or other technical problems and holds no responsibility if such issues were to occur. Client shall indemnify Company from any and all damages, liabilities, costs, losses, expenses or attorney fees arising out of any claim, demand, or action by a third party arising out of any breach of Client’s responsibilities or obligations, representations or warranties under this Agreement. Company shall promptly notify Client in writing of any third party claim or suit. Client shall have the right to fully control the defense and any settlement of such claim or suit.

BY COMPANY:
COMPANY agrees to execute all items listed in PRESENTATIONS and abide by this services agreement.

LIMITATION OF LIABILITY:
THE SERVICES AND THE WORK PRODUCT OF COMPANY ARE SOLD “AS IS.” IN ALL CIRCUMSTANCES, THE MAXIMUM LIABILITY OF COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, DESIGN AGENTS AND AFFILIATES (“COMPANY PARTIES”), TO CLIENT FOR DAMAGES FOR ANY AND ALL CAUSES WHATSOEVER, AND CLIENT’S MAXIMUM REMEDY, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL BE LIMITED TO THE NET PROFIT OF COMPANY. IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY LOST DATA OR CONTENT, LOST PROFITS, BUSINESS INTERRUPTION OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE MATERIALS OR THE SERVICES PROVIDED BY COMPANY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

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